Patient Resources
Everything you need to prepare for your visit and manage your care.
Insurance Partners
We work with leading insurance providers to ensure accessible care for all patients.
Thiqa
Abu Dhabi government health insurance programme for UAE nationals.
Daman
Comprehensive health insurance plans for individuals and families.
NAS
Insurance coverage through NAS network.
NextCare
Regional health insurance network.
ADNIC
Abu Dhabi National Insurance Company.
AXA
Global insurance provider.
MedNet
Healthcare management network.
Neuron
Health insurance provider.
MetLife
International insurance provider.
Inayah
Healthcare insurance provider.
Al Buhaira
National insurance company.
Sukoon
Health insurance provider.
National Life
Life and health insurance provider.
NGI
National General Insurance.
MSH International
International health insurance.
SAICO
Saudi Arabian insurance provider.
Dubai Insurance
Dubai-based insurance company.
FMC Network
Healthcare network provider.
WAPMED
Healthcare insurance provider.
AAFIYA
Health insurance programme.
AETNA
International health insurance.
GlobeMed
Regional healthcare network.
AlMadallah
Healthcare management company.
Patient Information
Telehealth & Virtual Care
Connect with a doctor from the comfort of your home via Okadoc or SEHATNA.
Learn more→Patient Relations
Our patient relations team is here to assist with any concerns or feedback.
Learn more→VIP Inpatient Rooms
27 VIP beds offering premium comfort and personalised care during your stay.
Learn more→Quality & Patient Safety
99.13% JCI compliance — your safety is our highest priority.
Learn more→Appointments
Schedule your visit online, by phone, or through WhatsApp.
Learn more→Visiting Hours & Policies
Information about visiting hours, parking, and hospital policies.
Learn more→Frequently Asked Questions
How do I book an appointment?
You can book an appointment online through our website, by calling +971 3 713 1111, or by messaging us on WhatsApp. Walk-in appointments are also available at our Urgent Care Clinic.
What insurance plans do you accept?
We accept Thiqa, Daman (all plans including Premier, Enhanced, Select, Care, Secure, Classic, and Chrome variants), and NACC. Please contact us if you have questions about your specific plan.
Do you offer telehealth services?
Yes, we offer telehealth consultations through Okadoc and SEHATNA platforms. Contact us or visit the telehealth section for more information.
Is the hospital open 24 hours?
Yes, Kanad Hospital is open 24/7. Our Urgent Care Clinic and Emergency services are available around the clock.
Do you have Arabic-speaking doctors?
Yes, many of our physicians speak Arabic fluently. You can filter by language when searching for a doctor on our Find a Doctor page.
What are your visiting hours?
Visiting hours vary by department. Please contact us or check with the nursing station for specific visiting times.
Need Assistance?
Our team is here to help with any questions about your care, insurance, or hospital services.